How can I correct issues with videos not playing?

Updated 2 years ago by Amy Brown

Step 1: Select Admin under your name in the navigation bar to open the Account Admin page.

Step 2: Under Settings, check the third box, "Serve instructional videos from USATestprep, NOT Vimeo". We host our instructional videos through Vimeo for better quality. Your school may block Vimeo.

Step 3: Teachers and students will be able to watch the videos without interruption. It may take up to 10 minutes for the change to go into effect.

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